Privacy Policy

Effective Date: 1^st January 2026

Introduction

Welcome to Warrington 4x4.

We are committed to protecting your privacy and ensuring that your personal information is collected, stored, and processed responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit an online enquiry, complete a Meta Lead Form, contact us by telephone or email, or use any of our services.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

Who We Are

Warrington 4x4 is an independent Jaguar and Land Rover specialist providing servicing, diagnostics, repairs, timing chain replacement, and other automotive services.

If you have any questions regarding this Privacy Policy, please contact us using the details provided at the end of this document.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Telephone Number
• Postal Address (where applicable)

Vehicle Information

• Vehicle Make
• Vehicle Model
• Vehicle Registration Number (if provided)
• Vehicle Issue or Repair Requirements
• Service History Information (where applicable)

Website Information

When you visit our website, certain technical information may be collected automatically, including:

• IP Address
• Browser Type
• Operating System
• Device Information
• Pages Visited
• Time Spent on the Website
• Referring Website

This information helps us improve our website and customer experience.

How We Collect Your Information

We collect information when you:

• Complete a contact or quotation form on our website.
• Submit a Meta (Facebook or Instagram) Lead Form.
• Call us by telephone.
• Contact us by email.
• Request a quotation.
• Book a service or repair.
• Communicate with us through social media.
• Visit our website.

How We Use Your Information

Your information is used solely for legitimate business purposes, including:

• Responding to your enquiries.
• Providing quotations.
• Booking inspections, repairs, or servicing.
• Contacting you regarding your vehicle.
• Confirming appointments.
• Providing customer support.
• Improving our services.
• Maintaining business records.
• Meeting legal and regulatory obligations.

We do not use your information for purposes unrelated to your enquiry without your consent.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information based on one or more of the following legal grounds:

• Your consent.
• Performance of a contract or steps requested before entering into a contract.
• Compliance with legal obligations.
• Our legitimate business interests in providing automotive repair and servicing.

Meta Lead Forms

If you submit your information through a Facebook or Instagram Lead Form, the information you provide will be used only to:

• Contact you regarding your enquiry.
• Provide a quotation.
• Arrange inspections or appointments.
• Discuss your vehicle requirements.

We do not sell, rent, or share information collected through Meta Lead Forms with third parties for marketing purposes.

Marketing Communications

We may occasionally send service updates or promotional information if you have provided your consent.

You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in our communications.

Sharing Your Information

We respect your privacy.

We do not sell, trade, or rent your personal information.

Your information may only be shared where necessary with:

• Professional service providers assisting our business.
• Payment providers.
• IT service providers.
• Legal or regulatory authorities where required by law.

All third parties are expected to protect your information appropriately.

Data Retention

We retain personal information only for as long as necessary to:

• Respond to your enquiry.
• Complete requested services.
• Maintain business records.
• Meet legal and accounting obligations.

Once information is no longer required, it will be securely deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorised access.
• Loss.
• Misuse.
• Disclosure.
• Alteration.
• Destruction.

While no online system can guarantee absolute security, we continuously work to protect the information entrusted to us.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.

Cookies do not normally identify you personally but help us understand how visitors interact with our website.

You may disable cookies through your browser settings at any time.

Third-Party Services

Our website may use third-party services including:

• Google Analytics
• Google Maps
• Meta (Facebook & Instagram)
• Website Hosting Providers

These services operate under their own privacy policies.

We encourage you to review their respective privacy policies if you wish to understand how they process your information.

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.
• Restrict or object to certain processing.
• Withdraw consent where consent is relied upon.
• Request a copy of your personal data.

To exercise any of these rights, please contact us using the details below.

Complaints

If you believe your personal information has not been handled appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

We encourage you to contact us first so that we have the opportunity to resolve any concerns promptly.

Children's Privacy

Our website and services are intended for individuals aged 18 years and over.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business practices, or our services.

The latest version will always be published on this page together with the effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Warrington 4x4

Address:
Unit 2, Aston Court
Kingsland Grange
Warrington
WA1 4SG
United Kingdom

Phone:
07521 543379

Email:
warrington4x4@gmail.com